FREQUENTLY ASKED QUESTIONS
You Asked, We Answered
DO YOU SELL GIFT CARDS?
I sure do! On your desktop, you'll see a Gift Card link at the top of the Home screen. On mobile, please click the three lines at the top of the home screen and then select Gift Card from the menu. Or you can click here. Gift cards can be purchased in $5 increments and are delivered via email.
CAN YOU MAKE ME SOMETHING THAT IS NOT PICTURED IN THE SHOP? CAN YOU PROCESS A LARGE ORDER?
Absolutely! If you're looking to make a custom or bulk order, please reach out to me at EllirueDesigns@gmail.com or use the Contact Us form on the homepage and we will work it out!
WHAT IS YOUR RETURN POLICY?
Each item at Ellirue Designs is handcrafted by the company's very particular owner (that's me). Quality is important here. Variations in color or texture may occur due to differences in computer screens and stock on hand, but I strive to make each item match as closely as possible to what you see on your screen. If for any reason you are not happy with your purchase, reach out to me and we will work out a fair resolution.